The Challenge
A leading organization in corporate welfare services is facing a crucial decision on how to adapt its IT infrastructure to support current and future business needs. The existing infrastructure—an on-premises data center—relies on clusters of different physical servers with various virtualization technologies that manage critical operational services, such as issuing and managing vouchers, along with POS terminals and administrative data processing. The challenge was not only technological; the client requested a solution that ensured continuous innovation, immediate scalability, and greater security in data management, all while optimizing its overall IT operational costs.
The Challenge
A leading organization in corporate welfare services is facing a crucial decision on how to adapt its IT infrastructure to support current and future business needs. The existing infrastructure—an on-premises data center—relies on clusters of different physical servers with various virtualization technologies that manage critical operational services, such as issuing and managing vouchers, along with POS terminals and administrative data processing. The challenge was not only technological; the client requested a solution that ensured continuous innovation, immediate scalability, and greater security in data management, all while optimizing its overall IT operational costs.
About the Client
AmedeA, with over 20 years of experience in the operational management of meal vouchers through Fastpoint, brings its expertise to the forefront with recognized professionalism and advanced technological skills. Specializing in the management of all aspects related to welfare services, as well as the issuing and redeeming of vouchers, AmedeA stands out for its flexibility and unwavering dedication to high-quality customer service—core values that drive its commitment to meeting the diverse needs of its customers across Italy.
About the Client
AmedeA, with over 20 years of experience in the operational management of meal vouchers through Fastpoint, brings its expertise to the forefront with recognized professionalism and advanced technological skills. Specializing in the management of all aspects related to welfare services, as well as the issuing and redeeming of vouchers, AmedeA stands out for its flexibility and unwavering dedication to high-quality customer service—core values that drive its commitment to meeting the diverse needs of its customers across Italy.
Key Requirements
– Modernize current infrastructure
– Optimize IT’s operational cost and performance
– Mitigate data security risks & strengthen security posture
– On-demand scaling of resources
Key Requirements
– Modernize current infrastructure
– Optimize IT’s operational cost and performance
– Mitigate data security risks & strengthen security posture
– On-demand scaling of resources
SORINTians Tackling the Challenge
The approach was based on a methodical and in-depth analysis. The team conducted a detailed assessment of the existing infrastructure and its associated costs. The goal was to deliver comprehensive documentation to evaluate the Total Cost of Ownership (TCO) of a potential hardware refresh versus a cloud migration project. The study also included selecting a suitable cloud provider, which ultimately led to Oracle Cloud Infrastructure (OCI). The final report revealed that this solution would cut licensing costs by half compared to other providers while offering essential network services—such as VPNs and outbound Internet traffic—at no additional cost. A fundamental component of AmedeA’s infrastructure architecture.
Download the full case study for more details!
SORINTians Tackling the Challenge
The approach was based on a methodical and in-depth analysis. The team conducted a detailed assessment of the existing infrastructure and its associated costs. The goal was to deliver comprehensive documentation to evaluate the Total Cost of Ownership (TCO) of a potential hardware refresh versus a cloud migration project. The study also included selecting a suitable cloud provider, which ultimately led to Oracle Cloud Infrastructure (OCI). The final report revealed that this solution would cut licensing costs by half compared to other providers while offering essential network services—such as VPNs and outbound Internet traffic—at no additional cost. A fundamental component of AmedeA’s infrastructure architecture.
Download the full case study for more details!
Implementation
The implementation was led by a dedicated sircle (team), which orchestrated a full-scale migration—from application VMs to Oracle databases, from configuring WebLogic application servers to transferring shares from NetApp to ZFS appliances. The transformation delivered tangible results such as the elimination of hardware support expenses and the adoption of a pay-as-you-go model that ensured greater operational flexibility. Launched in March 2024, the project stands as a prime example of how cloud migration can turn an infrastructure challenge into an opportunity for innovation and cost optimization.
Download the full case study for more details!
Implementation
The implementation was led by a dedicated sircle (team), which orchestrated a full-scale migration—from application VMs to Oracle databases, from configuring WebLogic application servers to transferring shares from NetApp to ZFS appliances. The transformation delivered tangible results such as the elimination of hardware support expenses and the adoption of a pay-as-you-go model that ensured greater operational flexibility. Launched in March 2024, the project stands as a prime example of how cloud migration can turn an infrastructure challenge into an opportunity for innovation and cost optimization.
Download the full case study for more details!
SORINT.lab – The Unprecedented IT Value
AmedeA’s cloud migration was further strengthened by combining SORINT.lab’s Next Generation Managed Services (NGMS). The 24x7x365 multilingual management and monitoring service, well-known for its 99% SLA compliance rate, ensured optimal oversight of AmedeA’s new cloud infrastructure. The team implemented and aligned the necessary procedures for monitoring and observability, proactively handling and resolving incidents, optimizing performance, and adhering to an “effective” SecDevOps methodology.
Download the full case study for more details!
Next Generation Managed Services (NGMS)
- Management & Monitoring Service
- 24x7x365 coverage with multilingual support
- Automate SLA compliance rate of 99%
- Average response time of 30 minutes (defined by client)
Key implementation
- Complete monitoring and observability
(procedures, operating model, necessary software tools) - SecDevOps methodology
- Cost clarity, control, & optimization
- Ongoing enhancement of performance
- Proactive incident and problem management
- Continuous capacity management
More value to Amedea
- Focus on core business. Hassle-free from IT activities.
- Professional management of the cloud environment 24/7
- Rapid and clear ticking model.
- Continuous evolution of the infrastructure activities
(e.g. latest finding and technologies) - Guarantee of efficiency and security posture
SORINT.lab – Unprcedented IT Value
AmedeA’s cloud migration was further strengthened by combining SORINT.lab’s Next Generation Managed Services (NGMS). The 24x7x365 multilingual management and monitoring service, well-known for its 99% SLA compliance rate, ensured optimal oversight of AmedeA’s new cloud infrastructure. The team implemented and aligned the necessary procedures for monitoring and observability, proactively handling and resolving incidents, optimizing performance, and adhering to an “effective” SecDevOps methodology.
Download the full case study for more details!
Next Generation Managed Services (NGMS)
- Management & Monitoring Service
- 24x7x365 coverage with multilingual support
- Automate SLA compliance rate of 99%
- Average response time of 30 minutes (defined by client)
Key implementation
- Complete monitoring and observability
(procedures, operating model, necessary software tools) - SecDevOps methodology
- Cost clarity, control, & optimization
- Ongoing enhancement of performance
- Proactive incident and problem management
- Continuous capacity management
More value to Amedea
- Focus on core business. Hassle-free from IT activities.
- Professional management of the cloud environment 24/7
- Rapid and clear ticking model.
- Continuous evolution of the infrastructure activities
(e.g. latest finding and technologies) - Guarantee of efficiency and security posture
What the client said about us?
IT Support Manager – AmedeA
We turned to SORINT.lab because we have been their client for other services for a long time now. During the project we really appreciated their expertise and analytical skills. This allowed us to study together the best solution for our needs. The team we worked with had a very professional and constructive approach. Detached from pre-packaged solutions, guiding us with accurate forecasts towards the best choice for the present and future of AmedeA.
We decided to question our infrastructure to better manage business growth, with the aim of maintaining a high quality of services offered to our customers. Today more than ever, the reliability of an IT supplier and operational continuity, even on the business side, are essential and often become one of the key success factors for, specially, those who offer digital services like us!
What the client said about us?
IT Support Manager – AmedeA
We turned to SORINT.lab because we have been their client for other services for a long time now. During the project we really appreciated their expertise and analytical skills. This allowed us to study together the best solution for our needs. The team we worked with had a very professional and constructive approach. Detached from pre-packaged solutions, guiding us with accurate forecasts towards the best choice for the present and future of AmedeA.
We decided to question our infrastructure to better manage business growth, with the aim of maintaining a high quality of services offered to our customers. Today more than ever, the reliability of an IT supplier and operational continuity, even on the business side, are essential and often become one of the key success factors for, specially, those who offer digital services like us!
Dowload the full version to know more about this success story
Dowload the full version to know more about this success story
